Rules 

ALL SALES ARE FINAL. We do not provide any refunds for cancelled bookings or individual team members who cannot attend. You may reschedule your booking up to two times with at least a 24 hour notice. Please see our full rescheduling policy below.

Please arrive 10 minutes before your scheduled booking time to sign-in and start your adventure on time.

If you need to reschedule your booking within 24 hours of your reservation, you must pay a $30 rescheduling fee. Please understand that these policies are in place because if a group cancels or moves their reservation within 24 hours, it’s difficult to get those vacated slots filled on such short notice, which means we lose out on that business.