What is an Escape Room?
Escape rooms are a great kind of intellectual entertainment. Your team will be locked in a specially designed room, filled with puzzles, tasks, and problems to solve. You will have 60 minutes to complete your mission and uncover what happened in the room before your appearance. Each Komnata Quest escape room is a unique immersive experience and has its own special story.
How long does each adventure take?
You will have 1 hour to complete your adventure. You will also need 10 minutes before your experience to prepare and 10 minutes after to debrief and take photos.
Is there an age restriction?
Each adventure has its age restrictions. You can find this information on the page of respective escape room. Some of our escape rooms are not suitable for kids under 16 years old, so please, pay attention before making a reservation. We kindly ask you to fallow our age restriction policies to avoid any misunderstanding at the venue.
I am claustrophobic, can I play?
Our adventures have varying levels of open space. If you believe that being in an enclosed space will be a problem for you, please let our staff know in advance so we can make sure that your adventure is more pleasant, fun, and safe.
Are your rooms accessible for wheelchair users?
We always try to make our escape rooms accessible for all those who are hungry for an excellent adventure! However, our rooms have varying levels of accessibility, so please let our staff know about your desirable conditions in advance, as we want you to have an exciting time with us!
Can I take photos or videos in the rooms?
What happens in the escape room, stays in the room! All jokes aside, we do not allow any electronic devices inside of the rooms to prevent any spoilers for future participants. At the beginning of your adventure we will provide you with a locker for your belongings, after which you will lock it and take the key with you.
Are your games scary?
All of our escape rooms are different. We have horror stories, as well as bright and calm adventures. We suggest you read the descriptions and look at the videos and pictures about the rooms available in your city on our escaper-rooms list. If you are still confused, please do not hesitate to give us a call and we will help you find the perfect adventure!
Will anyone else be in the room with us?
You can book any escape room as a PRIVATE experience, so nobody will join your group. To book your adventure please visit the Booking page.
What if I need to get out?
Komnata Quest escape rooms are a fully immersive experience, which is why we ask you to visit the restroom before you enter the room and leave your electronic gadgets in a locker. If, under any circumstances, you’d like to finish your adventure earlier, we will open the entrance door for you. In some of our adventures, the entrance door is always open so that you can escape at any point of your experience, but unfortunately, you will not be able to return to the rest of your group, in order to avoid disturbing your team members. This particular rule may vary at different venues; please contact us to get more details.
Would escape room be a great gift?
Absolutely! What can better than new exciting emotions and unforgettable experience?! Check our Gift Certificate page to learn more.
How do I cancel/reschedule a booking?
All sales are final; no full refunds. Partial refunds are permitted for individual tickets to private rooms that aren’t used after finishing the room with a 2+ person team.
A maximum of 2 reschedules may be made up to 24 hours before scheduled reservation.
Reschedules will not be made less than 24 hours before the scheduled reservation. This includes bookings which are made less than 24 hours prior to appointment.
Can I add extra players to my booking?
You can add extra members so long as you haven’t exceeded the maximum capacity for your escape room. Otherwise, please get in touch with us to discuss other possibilities.
What time should I arrive?
Guests must arrive 15 minutes before their scheduled game for registration and orientation. Guests who come more than 10 minutes late will not be admitted.
Where can I check your availability?
You can check the availability at the Booking page, where you will see the summary of escape rooms schedule for all escape rooms in your city.
Escape rooms guest's
Frequently Asked Questions